This is absolutely FREE! This platform is offered at no cost to its users.
A Renter is anyone who only wants to book and rent an item from the marketplace.
A Lender is anyone who wants to list their items on the marketplace.
A Premium Lender is a lender or an established business that wants to increase sales and revenue by accessing Ezly Rent’s premium tools and services. These services may include priority tech support, featured items on the homepage, zero commission rate, customize reports, access to multiple delivery options/services, and the ability to store items at Ezly Rent’s warehouse.
The marketplace is where all the items are listed for rent and where you will find new items for your upcoming event.
The default return date will always be at 12.00 p.m. (noon) the day after the booking end date unless both parties agreed in writing on a later or earlier day and time.
Any cancellation from either party within 48 hours prior to the scheduled date after the acceptance, can lead to a cancellation fee.
Any item that has “Pickup/Meetup” as the delivery option, can only be picked up at the Lender's address or at an agreed-upon location. *Please communicate with your Lender about potential meetups before making any payments.
Any item that has “Deliver from Warehouse” as the delivery option, is stored in the Ezly Rent warehouse and can only be delivered to a specific location. *Just type in your zip code to see if we can deliver to your area.
Any item that has “In Store: Delivery or Pickup” as the delivery option, can either:
a) be delivered to the desired location or
b) picked up at the store location.
The delivery fee varies based on your zip code. However, a minimum charge of $10 will apply
Once a Renter requests an item through the platform, the Lender has 72 hours to either accept or reject the request. After 72 hours, the system will assume the item is not available for rent and will automatically decline the offer.
Once a Lender accepts a Renter’s request, Ezly Rent will automatically take the payment from the Renter’s account and place it in a hold status. Once the event is over, the Lender will receive payment from Ezly Rent, 48 hours after the scheduled end date.
Yes, we encourage our users to communicate with each other if they have questions or concerns.
If a Renter loses or breaks or undertakes any actions causing major damage that will prevent the item from being rented again, Ezly Rent has the right to charge the Renter 75% or up to $500 of the estimated value of the item after an internal investigation.
Ezly Rent will fully refund the Renter, if deemed necessary after an internal investigation.
Ezly Rent will fully refund the Renter, if deemed necessary after an internal investigation.
Any item they feel comfortable listing on the marketplace for any event or activity, while following Ezly Rent’s rules and guidelines.
Yes, a Lender can reject an offer due to various reasons. However, all payments including the damage waiver fee will be refunded back to the Renter’s account.
If you want to become a Premium Lender, please click on this link to apply (Premium Lender Application).
Our Terms of Service state that the Renter is responsible for reimbursing you (the Lender) for any damage or loss. However, if for some reason you are unable to recover this reimbursement, Ezly Rent will personally reimburse you for any unrecoverable damages up to the full replacement value of your item, not exceeding $3,000.
To be eligible you(the Lender) must be able to complete the following:
Ezly Rent Rental Coverage will reimburse up to $500 per item for a Lender and up to $3000 per item for a Premium Lender. For more information, please read the Terms & Conditions .
In order to provide a worry-free experience, Ezly Rent offers a damage waiver fee of 7.5% on all rental items. This is non-refundable and cannot be waived since it is automatically calculated in the overall cost. The damage waiver covers users from minor incidents from unforeseen and accidental damages to rental items. Users are still responsible for any missing items and major damages. The damage waiver DOES NOT cover any loss due to theft or customer negligence for the rental items. Please follow our guidelines for more details (Reference Link).